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Sameside

Safety and support

Support that’s available now

Sameside is a private check-in tool, not a crisis service. If any of this page applies to you, the plan can wait. These will not.

If you’re in danger now

Don’t wait for the app.

  • Emergency · 999

    If you’re in immediate danger, call 999. If you can’t speak, press 55 when prompted.

If you feel afraid, controlled or hurt

Free, confidential, and used to hearing exactly this.

  • National Domestic Abuse Helpline · 0808 2000 247

    Run by Refuge. Free, confidential, 24 hours a day. Website

  • Men’s Advice Line · 0808 801 0327

    Respect’s confidential helpline for men experiencing abuse. Website

  • Galop · 0800 999 5428

    Support for LGBTQ+ people experiencing abuse. Website

  • Karma Nirvana · 0800 5999 247

    Support for anyone affected by honour-based abuse or forced marriage. Website

  • Bright Sky

    A free app with a directory of local domestic abuse services and safe journaling. Website

  • Women’s Aid

    Live chat, a survivors’ forum and a directory of local domestic abuse services. Website

  • Respect Phoneline · 0808 802 4040

    Confidential help for anyone worried about their own behaviour towards a partner or ex-partner. Website

If you’re struggling to cope

For anything you’re going through, any time.

  • Samaritans · 116 123

    Free, 24 hours a day, for anything you’re going through. Website

  • NHS 111 · 111

    Choose the mental health option for urgent support in England. Website

If you’re worried about a child

If a child is in danger now, call 999.

  • NSPCC · 0808 800 5000

    If you’re worried about a child. Adults can call for advice or to report a concern. Website

  • Childline · 0800 1111

    For children and young people, free and confidential, any time. Website

If you’d like to talk to a person

Sameside is a private check-in tool, not care. These are people who can help.

  • Relate

    Talk to a trained person about a relationship, online or in person, across the UK. Website

  • BACP directory

    Find an accredited professional to talk to near you. Website

  • Family Mediation Council

    Find an accredited family mediator, and check whether the £500 voucher applies. Website

How Sameside behaves when someone isn’t safe

  • The wellbeing check is private and asks first whether you’re alone. We store a level, never your answers — or nothing at all, if you prefer.
  • If the check suggests fear, control or harm, the coach won’t build a joint plan. Everyone in the circle gets personal plans instead, and nobody is told why.
  • You see exactly what the others see, so nothing can be used against you. You decide if and when a shared plan goes ahead.
  • The bar at the top of every screen links to 999, Refuge, Women’s Aid, Respect and Samaritans. Its Exit button, or Escape pressed twice, leaves for a neutral website instantly.
  • The coach never tells anyone to stay in a relationship or to leave one. That decision belongs to you, and the specialists above can help you think it through safely.
  • If something you write suggests a child is being hurt, Sameside shows you child-safety routes straight away. Nobody at Sameside reads what you write, so we cannot act on it for you: please use them.